Wave Planner
Americold • Columbus, OH17d
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Wave Planner
Americold•Columbus, OH
About The Position
The Wave Planner allocates orders and releases work to the warehouse floor, balances workflow, and helps ensure inbound and outbound truck turn times meet acceptable standards. The role resolves order product shortages, manages order cuts, communicates updates to customers, and supports continuous improvement initiatives. It also prioritizes tasks for Lift Truck Operators and Dock Supervisors, monitors performance through labor reports, and collaborates with operations leaders on priorities, work zones, product velocity zones, and pick locations. The position may involve occasional business travel by automobile or airplane and visits to warehouse areas at or below freezing.
Requirements
- High school diploma or GED preferred, or at least 1 year of warehouse operations experience required.
- Proficiency with basic PC software and Americold systems.
- Knowledge of Warehouse Management Systems and Microsoft Office Suite.
- Ability to train users on relevant systems and troubleshoot system problems.
Nice To Haves
- Ability to manage multiple tasks efficiently in a fast-paced, deadline-oriented environment.
- Effective verbal and written communication.
- Ability to deliver attentive customer service.
- Ability to work collaboratively and respond appropriately to feedback.
- Familiarity with desktop computers.
Responsibilities
- Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
- Resolve order product shortages and manage order cuts while communicating updates to customers.
- Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
- Ensure the dock office uses inbound and outbound dock optimization functionality for each receipt and order.
- Run labor reports and review them with Dock Supervisors and the Office Manager to monitor performance.
- Review and update base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with the Operations Manager.
- Participate in continuous improvement projects and safety programs, and troubleshoot system issues as needed.
- Perform other applicable essential duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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