Case Planner (Marian Hall)

Good Shepherd Services•New York, NY

17d•Hybrid

About The Position

The Case Planner provides family-focused, child-centered casework to promote permanency, safety, and well-being, reduce time in foster care, and deliver comprehensive services to youth and families. The role is responsible for case management and ensuring compliance with ACS mandates, agency standards, and applicable city and state requirements, while following Good Shepherd Services’ philosophy and models of practice. The Case Planner maintains primary planning responsibility for 16–20 cases in collaboration with social workers. The position is based onsite at Marian Hall in New York City, includes field work, and may allow one or two remote days depending on program needs and leadership discretion. Some evening work is required.

Requirements

Bachelor’s degree.
Experience working with families and adolescents in the child welfare system.
Ability to establish working relationships with participants who need supportive services.
Working knowledge of Connections.
Excellent verbal and written communication skills.
Ability to work flexible hours, including two evenings.
Ability to use public transportation to travel throughout New York City.
Commitment to Good Shepherd Services’ models of practice, including Sanctuary and ACS principles promoting permanency, safety, and well-being.
Commitment to strength-based, youth-development, and trauma-informed practice.

Nice To Haves

Bilingual English/Spanish.
New York State driver’s license.

Responsibilities

Maintain primary case-planning responsibility for 16–20 cases in collaboration with the social worker.
Contact families promptly to provide information about the program.
Conduct required casework contacts with children, parents, and collateral contacts, including schools, service providers, medical personnel, mental health practitioners, youth development counselors, and substance abuse counselors.
Collaborate with the social worker to make assessment-based referrals to meet the needs of children and parents.
Assess birth parents’ homes for diagnostic purposes, complete home safety assessments, and help ensure the safety of youth and families during home visits.
Attend court and permanency hearings.
Maintain current case records and complete required ACS and agency documentation, including FASPs, progress notes, permanency hearing reports, and other reports.
Submit progress notes preferably within one day of an event and no later than the end of the week in which it occurs.
Submit PYA, FASP, and Permanency Hearing Reports by the internal review dates provided by the agency’s compliance department.
Manage a caseload of AWOC cases and work with assigned social workers to locate AWOC youth.
Develop community relationships and communicate with collateral contacts, including ACS.
Work with the primary social worker, youth development counselor, treatment team, family, and youth to develop appropriate permanency plans, emphasizing lasting family or other caring community connections.
Attend and participate in treatment team meetings, service plan reviews, and FTCs, providing relevant input.
Document contacts and events appropriately and accurately.
Use Sanctuary Model tools—including safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences, and self-care practices—to support a non-violent, trauma-sensitive culture.
Promote and model the seven Sanctuary Model commitments.
Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice.
Provide coverage for Marian Hall cases when necessary.
Perform other duties as assigned.