Case Planner

Heartshare Human Services Of New York•Brooklyn, NY

About The Position

The Case Planner assists children in achieving permanency and maintaining safety and well-being while in care. The role coordinates and monitors client services and serves as a liaison to ACS and community resources related to discharge and reunification. As a core team member, the Case Planner collaborates with outpatient mental health providers, medical providers, school personnel, clinicians, and other disciplines.

Requirements

  • Bachelor's degree required.
  • Excellent written, oral, organizational, and interpersonal communication skills.
  • Ability to work collaboratively as a team player.
  • Proficiency in Microsoft Office, including Outlook and Excel.
  • Computer proficiency and knowledge of Connections.
  • Ability to work flexible hours, including some evenings as needed to meet client needs.
  • Ability to use public transportation to travel throughout New York City or an Agency vehicle when available.

Nice To Haves

  • Knowledge of the Child Welfare System.
  • Bilingual ability.

Responsibilities

  • Create service plans in partnership with the child, biological family, and foster family that address safety, behavioral, educational, psychological, and permanency needs.
  • Monitor safety, well-being, and progress toward critical outcomes through regular casework contacts, documenting findings in progress notes and other case records.
  • Schedule and supervise mandated visits between children and their natural families.
  • Conduct required in-person interviews with children, natural families, and foster families.
  • Independently conduct field visits to homes, schools, courts, prisons, hospitals, and other sites as cases require.
  • Attend weekly supervision with the supervisor to discuss case situations and work status, and carry out directions regarding planning and service follow-up.
  • Attend Family Court hearings for assigned cases, provide testimony on case status and the Agency's position, and follow up on court directives.
  • Participate in Family Team Conferences and other meetings to advance permanency for children and families.
  • Work with Integrated Services, including Medical, Mental Health, and Case Management, to monitor medical and mental health needs, ensure necessary medical training for foster and birth parents, coordinate treatment services, and support external collaborations.
  • Use individual and unit data collected by city, state, federal, and agency data and accountability departments to monitor performance and ensure outcomes are met.
  • Perform other job-related duties consistent with the position's scope and applicable laws, regulations, and organizational policies.

Benefits

  • One-time sign-on bonus of $2,000; complete payout terms and overall pay breakdown are provided in the formal offer.
  • Paid vacation, sick, and personal days, and holidays.
  • 403(B) retirement plan with employer contribution.
  • Health, dental, vision, and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending accounts for dependent care, medical, parking, and transit.
  • Employee appreciation programs and events.
  • Tuition Assistance Program.
  • Professional development opportunities.
  • Gympass discount.
  • Verizon Wireless discount.
  • BJ's membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
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