Floating Case Planner

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY
•$26 - $29•Onsite

About The Position

The Floating Case Planner assists case planners within the Division with day-to-day social services tasks and provides constructive services to children in foster care to improve their functioning. The role connects parents with services that address family challenges and support reunification. Assignments may include temporarily covering a vacant case planner position or assisting colleagues with family visit coverage, school visits, safety contacts, and other casework needs. The planner develops service plans in partnership with children and their biological and foster families, monitors safety and well-being, and tracks progress toward critical outcomes. The role includes required casework contacts and documentation, arranging and supervising family visits, conducting in-person interviews and field visits, attending supervision and Family Court hearings, and participating in Family Team Conferences. The planner collaborates with Integrated Services to monitor medical and mental health needs and uses city, state, federal, and agency data to monitor performance and outcomes. The position reports to the Division Director.

Requirements

  • Bachelor's degree from a four-year college or equivalent.
  • Excellent written, oral, organizational, and interpersonal communication skills.
  • Ability to work collaboratively as a team player.
  • Ability to use public transportation to travel throughout New York City or an Agency vehicle when available.

Nice To Haves

  • Knowledge of the child welfare system.

Responsibilities

  • Create service plans with the child, biological family, and foster family addressing safety, behavioral, educational, psychological, and permanency needs.
  • Monitor safety, well-being, and progress toward critical outcomes through regular casework contacts and documentation in progress notes and other case records.
  • Schedule and supervise mandated visits between children and their natural families.
  • Conduct required in-person interviews with children, natural families, and foster families.
  • Conduct field visits to homes, schools, courts, prisons, hospitals, and other sites as required by cases.
  • Attend weekly supervision at minimum, present and discuss case situations, provide work updates, and carry out supervisor directions regarding planning and service follow-up.
  • Attend Family Court hearings on assigned cases, provide testimony regarding case status and the Agency's position, and follow up on court directives.
  • Participate actively in Family Team Conferences and other meetings to advance permanency for children and families.
  • Collaborate with Integrated Services on monitoring medical and mental health needs, medical training for foster and birth parents, treatment services, and external coordination to support safety, permanency, and well-being.
  • Use individual and unit data collected by city, state, federal, and agency data and accountability departments to measure and monitor performance and ensure outcomes are met.
  • Provide alternate support coverage by facilitating Family Team Conferences.
  • Perform other job-related duties consistent with the position's scope and responsibilities and applicable laws, regulations, and organizational policies.

Benefits

  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plan with employer contribution.
  • Health, dental, vision, and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account for dependent care, medical, parking, and transit.
  • Employee appreciation programs and events.
  • Tuition assistance program.
  • Professional development opportunities.
  • Gympass discount.
  • Verizon Wireless discount.
  • BJ's membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
  • $2,000 one-time sign-on bonus; payout terms and overall pay breakdown are provided in the formal offer.
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