Floating Case Planner

Heartshare Human Services Of New York•Brooklyn, NY

19h

About The Position

Under the Division Director, the Floating Case Planner assists case planners within the Division with day-to-day social services tasks. The role supports constructive services for children in foster care to improve their functioning, connects parents to services that address family challenges, and assists with family reunification. Assignments may include temporarily filling a vacant case planner position or supporting colleagues with family-visit coverage, school visits, and safety contacts. The Floating Case Planner creates service plans with children, biological families, and foster families that address safety, behavioral, educational, psychological, and permanency needs. The role monitors safety, well-being, and progress toward critical outcomes through regular casework contacts and documentation. It also schedules and supervises mandated visits, conducts required in-person interviews, and independently makes field visits to locations such as homes, schools, courts, prisons, and hospitals. The position includes weekly supervision, attendance at Family Court hearings and related testimony, follow-up on court directives, and active participation in Family Team Conferences and other meetings. The planner works with Integrated Services to monitor medical and mental-health needs, support required medical training, coordinate treatment services, and facilitate external collaboration. The role uses agency and public-sector data to monitor performance and outcomes and may provide alternate support by facilitating Family Team Conferences. Other related duties may be assigned consistent with the position's scope and applicable requirements.

Requirements

Bachelor’s degree from a four-year college or equivalent.
Excellent written, oral, organizational, and interpersonal communication skills.
Ability to work collaboratively as part of a team.
Ability to use public transportation to travel throughout New York City or an Agency vehicle when available.

Nice To Haves

Knowledge of the child welfare system.

Responsibilities

Create service plans in partnership with children, biological families, and foster families to address safety, behavioral, educational, psychological, and permanency needs.
Monitor safety, well-being, and progress toward critical outcomes through regular casework contacts and documentation in progress notes and other case records.
Schedule and supervise mandated visits between children and their natural families.
Conduct required in-person interviews with children, natural families, and foster families.
Independently conduct field visits to homes, schools, courts, prisons, hospitals, and other locations as cases require.
Attend weekly supervision with the supervisor to discuss case situations and work status, and carry out supervisory directions concerning planning and service follow-up.
Attend Family Court hearings for assigned cases, provide testimony on case status and the Agency’s position, and follow up on court directives.
Participate in Family Team Conferences and other meetings to advance permanency for children and families.
Work with Integrated Services to monitor medical and mental-health needs, coordinate medical training for foster and birth parents, ensure services align with treatment needs, and support external collaboration for safety, permanency, and well-being.
Use individual and unit data collected by city, state, federal, and agency data and accountability departments to monitor performance and outcomes.
Provide alternate support coverage by facilitating Family Team Conferences.
Perform other job-related duties consistent with the position’s scope and applicable laws, regulations, and organizational policies.

Benefits

Paid vacation, sick, and personal days, and holidays.
403(B) retirement plan with employer contribution.
Health, dental, vision, and life insurance.
Employee Assistance Program (EAP).
Flexible spending accounts for dependent care, medical, parking, and transit.
Employee appreciation programs and events.
Tuition assistance program.
Professional development opportunities.
Gympass discount.
Verizon Wireless discount.
BJ’s membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
One-time sign-on bonus of $2,000; complete payout terms and overall pay breakdown are provided in the formal offer.