Case Planner

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

5d•$26 - $29

About The Position

The Case Planner assists children in obtaining permanency and maintaining safety and healthy well-being while in care. The role coordinates and monitors client services and serves as a liaison to ACS and community resources regarding discharge and reunification. As a core team member, the Case Planner works with outpatient mental health providers, medical providers, school personnel, clinicians, and other disciplines.

Requirements

Bachelor's degree required.
Excellent written, oral, organizational, and interpersonal communication skills.
Ability to work collaboratively as a team player.
Proficiency in Microsoft Office, including Outlook and Excel.
Computer proficiency.
Ability to work flexible hours, including some evenings as needed to meet client needs.
Ability to use public transportation to travel throughout New York City or an Agency vehicle when available.

Nice To Haves

Knowledge of the child welfare system.
Bilingual.

Responsibilities

Create service plans in partnership with the child, biological family, and foster family to address safety, behavioral, educational, psychological, and permanency needs.
Monitor safety, well-being, and progress toward critical outcomes through regular casework contacts, documenting them in progress notes and other case records.
Schedule and supervise mandated visits between children and their natural families.
Conduct required ongoing in-person interviews with children, natural families, and foster families.
Conduct field visits to homes, schools, courts, prisons, hospitals, and other sites as needed.
Attend at least weekly supervision with the supervisor to discuss cases and provide work-status updates, and carry out supervisor directions regarding planning and service follow-up.
Attend all Family Court hearings for assigned cases, provide testimony regarding case status and the Agency position, and follow up on court directives.
Participate actively in Family Team Conferences and other meetings to advance permanency for children and families.
Work with Integrated Services, including Medical, Mental Health, and Case Management, to monitor medical and mental health needs; ensure necessary medical training is provided to foster and birth parents; support services aligned with treatment needs; and coordinate external collaborations as needed for safety, permanency, and well-being.
Use individual and unit data collected by city, state, federal, and agency data and accountability departments to measure and monitor performance and ensure outcomes are met.
Perform other job-related duties consistent with the position's scope, responsibilities, and level, and in compliance with applicable laws, regulations, and organizational policies.

Benefits

Paid vacation, sick, and personal days, and holidays.
403(B) retirement plan with employer contribution.
Health, dental, vision, and life insurance.
Employee Assistance Program (EAP).
Flexible spending accounts for dependent care, medical, parking, and transit.
Employee appreciation programs and events.
Tuition assistance program.
Professional development opportunities.
Gympass discount.
Verizon Wireless discount.
BJ's membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.