Floating Case Planner

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY
•$26 - $29•Onsite

About The Position

Under the Division Director, the Floating Case Planner supports case planners in the Division with day-to-day social services tasks and provides constructive services to children in foster care to improve their functioning. The role connects parents with services that address family challenges and support reunification. Assignments may include temporarily filling a vacant case planner position or providing colleagues with coverage for family visits, school visits, safety contacts, and related duties. The position develops and monitors service plans for children and families, conducts required contacts and field visits, documents case progress, and participates in supervision, Family Court hearings, Family Team Conferences, and other meetings. The Floating Case Planner also collaborates with Integrated Services and uses available performance data to monitor outcomes. The role may provide alternate coverage by facilitating Family Team Conferences and performs other duties consistent with the position, applicable laws, regulations, and organizational policies.

Requirements

  • Bachelor’s degree from a four-year college or equivalent.
  • Excellent written, oral, organizational, and interpersonal communication skills.
  • Ability to work collaboratively as a team player.
  • Ability to use public transportation to travel throughout New York City or an Agency vehicle when available.

Nice To Haves

  • Knowledge of the Child Welfare System.

Responsibilities

  • Create service plans in partnership with the child, biological family, and foster family that address safety, behavioral, educational, psychological, and permanency needs.
  • Monitor safety, well-being, and progress toward critical outcomes through regular casework contacts and documentation in progress notes and other case records.
  • Schedule and supervise mandated visits between children and their natural families.
  • Conduct required in-person interviews with children, natural families, and foster families.
  • Conduct field visits to homes, schools, courts, prisons, hospitals, and other sites as required by cases.
  • Attend at least weekly supervision with the supervisor to discuss case situations and work status, and carry out supervisor directions regarding planning and service follow-up.
  • Attend Family Court hearings for assigned cases, provide testimony regarding case status and the Agency’s position, and follow up on court directives.
  • Participate in Family Team Conferences and other meetings to advance permanency for children and families.
  • Work with Integrated Services, including Medical, Mental Health, and Case Management, to monitor needs, support medical training for foster and birth parents, ensure services align with treatment needs, and coordinate external collaborations as needed.
  • Use individual and unit data collected by city, state, federal, and agency data and accountability departments to measure and monitor performance and ensure outcomes are met.
  • Provide alternate support coverage by facilitating Family Team Conferences.
  • Perform other job-related duties consistent with the position’s scope and responsibilities and applicable laws, regulations, and organizational policies.

Benefits

  • Paid vacation, sick, and personal days, and holidays.
  • 403(B) retirement plan with employer contribution.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending accounts for dependent care, medical, parking, and transit.
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Gympass discount.
  • Verizon Wireless discount.
  • BJ’s Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, and gift certificates.
  • $2,000 one-time sign-on bonus; complete payout terms are provided in the formal offer.
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