Case Planner

Good Shepherd Services•Bronx, NY

1d•Hybrid

About The Position

The Case Planner works in the Transitions-Bronx Program, a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The role provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework, from a clinical perspective that supports and advocates for families. The Case Planner is expected to model strength-based, trauma-informed practice, demonstrate cultural humility, continue developing clinical skills, and uphold Good Shepherd Services’ mission, vision, and values. The position is based onsite at 2471 Morris Ave., Bronx, NY 10468. Hybrid scheduling is at the program’s discretion based on program needs. The role is 35 hours per week and non-exempt, and requires availability to work at least two evenings per week to accommodate families’ schedules. The Case Planner reports to a Supervisor and serves a designated caseload of eight families.

Requirements

Bachelor’s degree required.
Strong organizational, interpersonal, and counseling skills.
Ability to work at least two evenings per week to accommodate working families’ schedules.
Strong inquiry skills and ability to seek and share internal and external best practices.
Commitment to strength-based, trauma-informed, youth- and family-development practice.

Nice To Haves

Child welfare experience preferred.
SBC training and/or certification is a plus.

Responsibilities

Provide home-based and onsite individual, family, and group counseling, short-term crisis intervention, advocacy, and outreach for a designated caseload of eight families.
Engage families immediately upon referral and, at times, participate in Administration for Children’s Services (ACS) Child Safety Conferences.
Implement Solution-Based Casework (SBC) principles and procedures, including assessment, family- and individual-level outcomes, action plans, documentation, and celebration.
Respond to case-related crises professionally, urgently, and with care, including incidents involving reports to the State Central Registry.
Conduct screenings and assessments related to substance use, mental illness, child safety, and well-being, including caregiver capacity, home environment and conditions, and discipline methods.
Integrate SBC practices into every counseling session and ensure each child is seen and properly assessed every month.
Meet appropriate casework contact requirements for each treatment phase: initial, baseline, and transition.
Represent participants’ needs, concerns, and perspectives at required ACS and GSS meetings and trainings.
Collaborate with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
Consult and collaborate with Family Workers as needed to support high-quality services to families.
Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff, and other service providers in making safety decisions.
Attend and participate in Family Court hearings for families involved with ACS FSU.
Facilitate referrals to substance use treatment, mental health treatment, and other providers, including escorting families to appointments as needed.
Participate in Clinical Diagnostic Team meetings to share case information, updates, and assessments and obtain recommendations for continued case practice or case termination.
Participate in case consultation, continued SBC training, and the SBC certification process.
Prepare and maintain FASP documentation, monthly statistical reports, and casework notes in accordance with agency policy.
Prepare court reports as needed to describe families’ progress or lack of progress toward outcomes.
Use state and city databases, including PROMIS and Connections, and other agency databases as needed.