Case Planner

ABBOTT HOUSE•Town of New Windsor, NY
•$47,000 - $50,000

About The Position

The TFFC Case Planner delivers social work services to foster families, natural families, and children participating in TFFC programming. The position provides direct counseling and treatment to children and natural families to help address issues related to the child’s placement, while maintaining positive working relationships with foster parents and coordinating services across the child’s family, school, and community. The Case Planner coordinates family visits, community services, school placement and activities, medical and therapy appointments, discharges and transfers, and services intended to support a child’s return to their natural family. The role also maintains case records and completes required LDSS/ACS and DSS paperwork within established time frames; participates in conferences, service plan reviews, court functions, and court dates; and works closely with contracted LDSS/ACS staff, the TFFC Socio-Therapist, and the TFFC team. The worker attends weekly supervision, team meetings, and assigned in-service training. The position is based in New Windsor, New York. The traditional schedule is Monday through Friday, 9 a.m. to 5 p.m., with possible evening and weekend work to accommodate family schedules. Availability for on-call emergencies and support is required.

Requirements

  • Bachelor’s degree in Social Work or a related field required; a Master’s degree is preferred.
  • At least 3 years of child welfare experience.
  • Valid driver’s license and clean driving record.
  • Excellent counseling, communication, interpersonal, and writing skills.
  • Knowledge of community service providers and agencies.
  • Fluency in spoken and written English, including correct spelling, grammar, and punctuation.
  • Ability to use a computer and learn software programs.
  • Ability to operate a fax machine, copier, scanner, and other office equipment.
  • Ability to meet the stated physical demands, including lifting and pushing or pulling loads as described in the posting.
  • Availability for on-call emergencies and support.

Nice To Haves

  • Master’s degree in Social Work or a related field.

Responsibilities

  • Meet regularly with assigned children to provide professional counseling and treatment services.
  • Coordinate and monitor community services for children on the caseload.
  • Assist with school placement, represent children and the agency at CSE meetings, and maintain communication with schools about educational performance.
  • Meet regularly with natural families to provide counseling and treatment services.
  • Coordinate and supervise family visits in the natural family’s home and at the agency, assess readiness for a child’s return, and model and reinforce appropriate parenting techniques.
  • Link natural families with community services that may help them care for the child at home.
  • Make and document diligent efforts to support a child’s return to the natural family; maintain documentation for Court or LDSS/ACS inspection.
  • Coordinate discharges and transfers and related services for children and families.
  • Meet regularly with foster parents to discuss children’s progress, monitor completion of behavioral and positive-time charts, and help resolve crises.
  • Notify foster parents about training and support groups; attend and participate in the foster parent support group; and complete the Parent Skills Training Program.
  • Help foster parents coordinate medical, school, and therapy appointments, and provide transportation when the foster parent cannot do so.
  • Develop and maintain positive working relationships with contracted LDSS workers and inform the Supervisor of case-related issues.
  • Maintain an up-to-date case record for every child on the caseload and make records available for review and audit.
  • Complete mandated DSS paperwork within established time frames.
  • Coordinate and attend Family Team Conferences and Service Plan Reviews, and attend court functions and all court dates with LDSS/ACS liaisons.
  • Follow up on agreements with LDSS/ACS by sending a letter confirming the agreements.
  • Be prepared to present case-record information at court sessions.
  • Assist with foster-home recertification.
  • Coordinate TFFC services for children and their natural and foster families with the TFFC Socio-Therapist.
  • Participate in weekly supervision, TFFC team meetings, and assigned in-service training; be prepared to discuss assigned cases.
  • Perform other related duties as required.
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