Case Planner

The Jewish Board•New York, NY

3d•Hybrid

About The Position

The Case Planner provides preventive child welfare services to children and families, working primarily in clients’ homes and communities. The role partners with at-risk families to build skills for managing crises and maintaining safety and stability, using clinical and concrete services tailored to the needs of the child, family members, and their socioeconomic environment. The Case Planner works with the entire family in evidence-based or other program models, conducting safety-focused assessments and providing counseling, advocacy, and referrals to help stabilize the home, improve family well-being, and reduce future child welfare involvement. The position is currently hybrid, with the possibility of becoming fully in person based on program needs. It involves travel throughout New York City and home-based work, including contact with clients who may be experiencing acute mental health crises or serious emotional disturbances.

Requirements

Bachelor’s or master’s-level degree in Psychology, Social Work, Counseling, or a related subject.
Basic social work knowledge and understanding of stages of change.
Ability to provide in-home child welfare services.
Ability to establish rapport and therapeutic relationships with families.
Knowledge of Microsoft Office.
Ability to travel within New York City and carry equipment weighing up to approximately 10 pounds.

Nice To Haves

Understanding of family therapy principles for providing services.
Understanding of early childhood development and related theories and models of practice.
Strong assessment skills for evaluating family dynamics and interactions.
Knowledge of and experience with the CONNECTIONS system.

Responsibilities

Provide child welfare preventive services primarily or exclusively in clients’ homes and communities.
Assess and address concerns related to children’s health, safety, and well-being, including evaluating clients’ living conditions during home-based contacts.
Provide supportive casework counseling to children and family members.
Identify and facilitate access to concrete services and community resources, including mental health, substance abuse, housing, financial assistance, and legal services.
Collaborate with resources in the family’s community and support network, such as schools, medical and mental health providers, CPS workers, probation, extended family, and community members.
Conduct specialized groups for children, adolescents, or parents as needed.
Attend conferences at ACS offices and other community-based meetings, and participate in Family Team Conferences.
Complete weekly progress notes in CONNECTIONS, enter data into PROMIS, and complete and update Family Assessment Service Plan Reports (FASP) in a timely manner.
Attend ACS and JB trainings as required.
Maintain the caseload size specified by the program service model.
Monitor children’s medical needs, including periodic physicals and immunizations.
Participate in internal and external continuous quality improvement projects.
Conduct community outreach and establish linkages with groups, individuals, and organizations that may help clients.
Complete agency internal Incident Reports in the Alltrac system.
Assess interactions among household members, including other adults who frequently visit the home.
Report to the State Central Registry when required.
Identify and monitor high-risk families at risk of abuse, neglect, or further system involvement.
Maintain case records in accordance with JBFCS and ACS standards.
Travel within New York City carrying work equipment weighing up to approximately 10 pounds.
Perform additional tasks as assigned.