Case Planner

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

11d•$26 - $29•Onsite

About The Position

The Floating Case Planner assists case planners within the Division with day-to-day social services tasks. The role supports constructive services that improve the functioning of children in foster care, connects parents with services addressing family challenges, and assists with reunification. Assignments may include temporarily covering a vacant case planner position or helping colleagues with family visits, school visits, safety contacts, and other casework needs. Working under the Division Director, the Case Planner creates service plans in partnership with children, biological families, and foster families. The plans address safety, behavioral, educational, psychological, and permanency needs. The role monitors safety, well-being, and progress toward critical outcomes through regular casework contacts and documentation. It also schedules and supervises mandated family visits, conducts required in-person interviews, and makes field visits to locations such as homes, schools, courts, prisons, and hospitals. The Case Planner attends regular supervision, carries out supervisor directions, attends Family Court hearings and provides testimony, follows up on court directives, and participates in Family Team Conferences and other meetings. The role works with Integrated Services to monitor medical and mental health needs, support appropriate training and treatment, and coordinate external collaborations. It uses city, state, federal, and agency data to monitor performance and outcomes, and may provide alternate support by facilitating Family Team Conferences.

Requirements

Bachelor’s degree from a four-year college or equivalent.
Excellent written, oral, organizational, and interpersonal communication skills.
Ability to work collaboratively as a team player.
Ability to use public transportation to travel throughout New York City, or an Agency vehicle when available.

Nice To Haves

Knowledge of the child welfare system.

Responsibilities

Create service plans with children, biological families, and foster families addressing safety, behavioral, educational, psychological, and permanency needs.
Monitor safety, well-being, and progress toward critical outcomes through regular casework contacts and documentation in progress notes and other case records.
Schedule and supervise mandated visits between children and their natural families.
Conduct required in-person interviews with children, natural families, and foster families.
Conduct field visits to homes, schools, courts, prisons, hospitals, and other locations as required by cases.
Attend at least weekly supervision, present and discuss case situations, provide work-status updates, and carry out supervisor directions regarding planning and service follow-up.
Attend Family Court hearings for assigned cases, provide testimony regarding case status and the Agency’s position, and follow up on court directives.
Participate in Family Team Conferences and other meetings to advance permanency for children and families.
Coordinate with Integrated Services to monitor medical and mental health needs, ensure relevant medical training and treatment services, and facilitate external collaborations as needed.
Use city, state, federal, and agency data to measure and monitor performance and ensure outcomes are met.
Provide alternate support by facilitating Family Team Conferences.
Perform other job-related duties consistent with the position’s scope and applicable laws, regulations, and organizational policies.
Assist Division case planners with day-to-day social services tasks, including temporary coverage for vacant positions and coverage for family visits, school visits, and safety contacts.
Connect parents to services that address family challenges and support reunification with their child.

Benefits

Paid vacation, sick, and personal days, and holidays.
403(B) retirement plan with employer contribution.
Health, dental, vision, and life insurance.
Employee Assistance Program (EAP).
Flexible spending accounts for dependent care, medical expenses, parking, and transit.
Employee appreciation programs and events.
Tuition assistance program.
Professional development opportunities.
Gympass discount.
Verizon Wireless discount.
BJ’s membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, and gift certificates.
$2,000 one-time sign-on bonus; complete payout terms are provided in the formal offer.