Case Planner ( Child Welfare )

Good Shepherd Services•Brooklyn, NY

About The Position

The Case Planner provides home-based and on-site intensive, strength-based, comprehensive services to families challenged by substance use and/or mental health issues through the Brooklyn Transitions Program, a specialized borough-wide prevention program. The position serves a designated caseload of eight families and uses the Solution-Based Casework (SBC) framework. The Case Planner reports to the Social Work Supervisor and works from 503 5th Avenue in Brooklyn, New York. The schedule is 35 hours per week, non-exempt. The listed annual salary is $50,000–$55,000, based on relevant post-graduate experience. The role includes counseling, crisis intervention, family assessment, advocacy, coordination with child welfare and community providers, participation in Family Court proceedings, and preparation of case documentation. The Case Planner is expected to provide services using strength-based, trauma-informed, and youth- and family-development perspectives, and to participate in ongoing SBC training and certification.

Requirements

  • Bachelor’s degree required; Social Work, Human Services, Psychology, Sociology, Counseling, or other humanities degrees will be considered.
  • Strong organizational, interpersonal, and counseling skills.
  • Ability to work at least two evenings per week to accommodate working families’ schedules.
  • Strong inquiry skills and ability to seek and share internal and external best practices.
  • Commitment to strength-based, trauma-informed, and youth- and family-development perspectives.

Nice To Haves

  • Child welfare experience preferred.
  • Bilingual English/Spanish preferred.
  • SBC trained and/or SBC certified is a plus.

Responsibilities

  • Provide home-based and on-site individual, family, and group counseling, short-term crisis intervention, advocacy, and outreach for a designated caseload of eight families.
  • Engage families immediately upon referral and, at times, participate in Administration for Children’s Services (ACS) Child Safety Conferences.
  • Implement Solution-Based Casework (SBC) principles and procedures, including assessment, family- and individual-level outcomes, action plans, documentation, and celebration.
  • Handle case-related crises professionally, urgently, and with care, including incidents involving reports to the State Central Registry.
  • Conduct screenings and assessments for substance use, mental illness, child safety, and well-being, including caregiver capacity, home environment and conditions, and discipline methods.
  • Integrate SBC practices into every counseling session.
  • Ensure every child is seen and properly assessed each month.
  • Meet appropriate casework contacts for each phase of treatment: Initial, Baseline, and Stabilization.
  • Represent participant needs, concerns, and perspectives at required ACS and Good Shepherd Services meetings and trainings.
  • Collaborate with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
  • Consult and collaborate with Family Workers as needed to support high-quality family services.
  • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff, and other service providers in safety and treatment decisions.
  • Attend and participate in Family Court hearings for families involved with ACS FSU.
  • Refer families to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorting them to appointments as needed.
  • Participate in Clinical Diagnostic Team meetings (CDTs), providing case information, updates, and assessments to obtain recommendations for continued case practice or case termination.
  • Participate in case consultation, continued SBC training, and the SBC certification process.
  • Prepare and maintain FASP documentation, monthly statistical reports, and casework notes in accordance with agency policy.
  • Prepare court reports as needed to inform the court about families’ progress or lack of progress toward outcomes.
  • Use state and city databases, including PROMIS and Connections, and other agency databases as needed.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service