Case Planner (Green House)

Good Shepherd Services•Bronx, NY

4d•Onsite

About The Position

The Case Planner provides comprehensive casework and case-management services to youth and families in a child-centered, family-focused program. The role promotes permanency, safety, and well-being, reduces length of stay in foster care, and ensures that ACS mandates are met. Casework must be consistent with Good Shepherd Services’ philosophy and applicable city and state mandates. The Case Planner maintains primary planning responsibility for 15–20 cases in collaboration with the social worker and permanency worker. The position is based at the program site in the Bronx and requires on-site work; hybrid schedules may be available based on program needs and leadership discretion. The role is 40 hours per week and non-exempt, with a salary range of $50,000–$55,000 based on education and relevant experience. The position reports to the Program Director and Social Service Supervisor.

Requirements

Bachelor’s degree.
Experience working with families and adolescents in the child welfare system.
Ability to establish working relationships with participants who need supportive services.
Working knowledge of Connections.
Excellent verbal and written communication skills.
Ability to work flexible hours, including two evenings.
Ability to use public transportation to travel throughout New York City.
Ability to use the program’s chosen behavior-management and de-escalation method.
Commitment to the Good Shepherd Services approach to youth and family development, trauma-informed practice, and ACS principles promoting safety, permanency, and well-being.
Commitment to working from a strength-based, youth- and family-development, and trauma-informed perspective.

Nice To Haves

Bilingual English/Spanish.
Valid New York State driver’s license.

Responsibilities

Maintain primary case-planning responsibility for 15–20 cases in collaboration with the social worker and permanency worker.
Contact families promptly to provide information about the program.
Conduct home visits with families and significant others after a youth’s admission for observation, monitoring, reconciliation, reunification, and permanency purposes.
Assess homes for diagnostic purposes, ensure youth and family safety while at home, and complete home safety assessments.
Facilitate family visits, including visits with siblings in foster care.
Attend court and permanency hearings.
Write FASPs and Permanency Hearing Reports.
Manage the caseload of AWOL and suspended-payment youth and obtain warrants for all AWOL youth.
Be available on call as needed.
Develop community relationships and communicate with collaterals, including ACS.
Collaborate with the social worker, treatment team, family, and youth to develop an appropriate permanency plan, emphasizing lasting family or other permanent caring connections in the community.
Attend treatment team meetings, service plan reviews, and FTCs, and provide relevant input.
Maintain appropriate and relevant documentation of contacts and events.
Perform other duties as assigned.
Attend program events and help prepare for and clean up after events.
Promote use of the Missouri Approach within the program.
Use and practice Sanctuary Model tools, including safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences, and self-care practices.
Promote and model the seven Sanctuary Model commitments and integrate the SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice to support a nonviolent, trauma-sensitive culture and effective work environment.