Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.
• Good math skills for accurately counting, measuring, and weighing medications are preferred.
• Good computer skills are preferred.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model customer-service best practices and build relationships with valuable customers.
• Assist the pharmacist in pharmacy practice under supervision and in accordance with applicable regulations and company policies.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Fill prescriptions by retrieving, counting, and pouring medications; verify medicines and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors and follow company error policies and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register related sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist with clinical services, including collecting and properly labeling patient blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community organizations.
• Keep the Pharmacy Department supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician when otherwise applicable.
• Attend manager-requested training, obtain continuing education credits, and maintain knowledge of developments in healthcare and pharmacy.
• If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.