Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technician and Pharmacy Technician Apprentice positions focus on patient-centered service and building relationships with customers. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare apprentices to pursue Pharmacy Technician Certification Board (PTCB) certification and a portable, nationally recognized credential. Under the direct supervision of a pharmacist and in accordance with state and federal regulations and company policies, the Pharmacy Technician assists with pharmacy operations, uses pharmacy systems to obtain patient and drug information and process prescriptions, and supports other Pharmacy Department duties. The role also delivers customer service, assists with inventory and workflow, and may support clinical services. Walgreens trains employees for the role; PTCB certification is earned and maintained through the designated training program and/or state-required certification or registration. For employees who are not already certified, PTCB certification is a condition of promotion to senior technician.
Requirements
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment is preferred.
- Prior work experience with Walgreens is preferred.
- Good math skills for accurately counting, measuring, and weighing medications are preferred.
- Good computer skills are preferred.
- Knowledge of store inventory control is preferred.
- PTCB certification is preferred.
Responsibilities
- Assist the pharmacist in the practice of pharmacy under supervision and in accordance with state, federal, and company policies.
- Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
- Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
- Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required.
- Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Help customers locate over-the-counter products when possible and develop relationships with valuable customers.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
- Apply asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
- May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with Walgreens healthcare clinics and external providers.
- Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical professionals and conducting provider outreach.
- Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
- Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments as directed.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the Manager, obtain continuing education credits, and maintain pharmacy and healthcare knowledge and skills.
Benefits
- Benefits are referenced at jobs.walgreens.com/benefits; specific benefits are not listed in the description.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
