Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced pharmacy skills and prepare apprentices to become certified pharmacy technicians. The program supports candidates pursuing Pharmacy Technician Certification Board (PTCB) certification and a nationally recognized, portable credential. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice and other Pharmacy Department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy workflow and inventory, and delivers customer service. PTCB-certified technicians may also assist with and coach pharmacy technicians in pharmacy-system operations and cashiers using pharmacy registers. The role requires English fluency and willingness to work a flexible schedule, including evenings and weekends.
Requirements
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
Nice To Haves
- Six months of experience in a retail environment preferred.
- Prior work experience with Walgreens preferred.
- Good math skills for accurately counting, measuring, and weighing medications preferred.
- Good computer skills preferred.
- Knowledge of store inventory control preferred.
- PTCB certification preferred.
Responsibilities
- Assist the pharmacist in the practice of pharmacy under supervision and in accordance with state, federal, and company policies.
- Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
- Retrieve, count, and pour medications; verify the medicine and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors promptly and follow company error-reporting and Quality Improvement Program procedures.
- Follow Good Faith Dispensing policy during applicable prescription-dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required.
- Engage customers and patients, answer questions, resolve issues, and help customers locate over-the-counter products.
- Model customer-service practices and develop relationships with valuable customers.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
- Maintain knowledge of asset-protection techniques and file claims concerning pharmaceutical shipment overages, shortages, order errors, and damaged goods.
- May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Support relationships with the local medical community through provider outreach and other activities that promote growth opportunities.
- Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend manager-requested training, earn continuing education credits, and maintain current pharmacy and healthcare knowledge.
- If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
