Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer-service best practices and Walgreens service traits, including proactive assistance and follow-through until customers are satisfied.
• Follow the Walgreen Co. Pharmacy Code of Conduct and applicable state, federal, and company policies.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-related policies and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist pharmacy leadership in maintaining relationships with local medical providers and healthcare organizations through provider detailing and outreach.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy, including current developments.