Pharmacy Tech II Float-North Houston

UnitedHealth Group•Houston, TX
•$18 - $32

About The Position

The Pharmacy Tech II Float-North Houston assists the Pharmacist in preparing prescriptions as permitted by state law. The role supports customer service by accepting prescriptions and refill requests, processing sales, answering customer questions, and promptly completing prescription and sales transactions. Additional work includes stocking and maintaining over-the-counter (OTC) areas, processing clinic medication requisitions, and performing other duties as needed to support clinic and pharmacy activities. The position requires working in a fast-paced pharmacy environment, communicating with customers, processing prescriptions and payments, maintaining pharmacy and OTC stock, and referring appropriate medical, prescription, or other questions to a Pharmacist. The hourly pay range is $18–$32 based on full-time employment. Candidates must pass a drug test before beginning employment.

Requirements

  • High school diploma or equivalent.
  • Completion of a technician training program.
  • TSBP registration.
  • Two or more years of retail pharmacy experience, or completion of an accredited Pharmacy Technician program.
  • Ability to read merchandise labels and invoices, ask and answer questions over the phone, and write information on prescriptions.
  • Ability to communicate with customers to handle complaints and problems.
  • Ability to operate a computer terminal for prescription processing.
  • Cash-handling math ability, including adding and subtracting, making change, and completing a daily cash report.
  • Typing speed of 20 WPM.
  • Ability to tolerate stress and process prescriptions and sales in a fast-paced environment.
  • Physical stamina to work in a fast-paced environment and maneuver around a pharmacy.
  • Ability to pass a drug test before beginning employment.

Nice To Haves

  • PTCB certification.
  • HMO and third-party managed care experience.
  • Knowledge of when to refer questions, problems, and complaints to a Pharmacist.
  • Ability to use 10-key by touch.

Responsibilities

  • Count, pour, and package medications according to prescription error-prevention procedures for Pharmacist review.
  • Enter prescription and patient information into the pharmacy computer system.
  • Retrieve medications from stock.
  • Refer medical, prescription, and other appropriate questions or phone calls to the Pharmacist.
  • Verify at point of sale that customers receive the correct prescriptions.
  • Enter sales on the cash register, process payments, and bag merchandise.
  • Enter refill requests in IDX and contact physicians’ offices or refill hotlines about refill authorizations.
  • Answer and transfer phone calls.
  • Move stock from storage to the OTC area and stock shelves according to the plan-o-gram.
  • Label OTC products and shelves, complete OTC price changes, and change advertising signs.
  • Stock pharmacy shelves and remove outdated OTC stock, returns, call-ins, and other items; complete paperwork for returned goods.
  • Assist customers in locating OTC products.
  • Face and clean shelves, counters, and bins.
  • Attend designated meetings.
  • Perform other duties as needed to support clinic and pharmacy activities.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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