Pharmacy Intern Jobs

About The Position

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to provide friendly customer service, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed information.
• Mathematical reasoning skills, including calculating quantities to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to complete the stated physical demands, including extended upright periods, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• One or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pickup, drive-thru, and drop-off.
• Support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately.
• Create positive patient experiences by providing empathetic, personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, CVS policies, and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services such as immunizations, point-of-care testing, and offsite clinics where legally permitted and appropriately trained and certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility