PHARMACY/PHARMCST-INTERN

The Kroger Co.•Cedar Hill, TX

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Intern supports pharmacy operations by counseling customers, processing and dispensing prescriptions, assisting with immunizations under a pharmacist’s supervision, maintaining stock and department cleanliness, and following safety and quality procedures. The role requires cooperation in a fast-paced environment, sound judgment, and respectful support for customers and associates.

Requirements

Actively enrolled in a United States school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers.
Assist with recommendations for over-the-counter medications.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Accurately bag filled prescriptions and deliver them to customers.
Process third-party insurance information for customers and contact insurance companies on their behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for filling or refilling.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders, stock incoming orders properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty of any prescription incident they become aware of.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance as necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.