PHARMACY/PHARMCST-INTERN

The Kroger Co.•Anna, TX

About The Position

The Pharmacy/Pharmacist-Intern provides exceptional customer service and helps maintain a safe, clean pharmacy environment. The role assists the department manager in achieving sales and profit goals and monitors established quality assurance standards. The intern supports the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves counseling customers about medications, accurately processing and dispensing prescriptions, supporting insurance and payment transactions, assisting with immunizations under pharmacist supervision, and maintaining pharmacy inventory and cleanliness. The intern also helps ensure a welcoming environment for customers and works cooperatively with associates in a fast-paced setting.

Requirements

  • Actively enrolled in a U.S. school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Help customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
  • Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
  • Provide drug counseling to customers and assist with over-the-counter medication recommendations.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Accurately bag filled prescriptions and deliver them to customers.
  • Process customers’ third-party insurance information and contact insurance companies on their behalf when necessary.
  • Facilitate charge purchases for customers.
  • Accurately accept and interpret oral and written prescriptions for filling and refilling.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty of any known prescription incident.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Act honestly and with integrity when handling customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.
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