Pharmacy Intern

Walgreens•Lenexa, KS

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and applies pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the applicable state scope of practice. Duties include prescription processing, supporting pharmacists and other healthcare providers, responding to customer questions, handling appropriate calls, and assisting with inventory and department maintenance. The intern completes required training and maintains knowledge of healthcare and pharmacy developments. This position requires enrollment in a school of Pharmacy program, English fluency, and willingness to work a flexible schedule that may include evenings and weekends. The stated hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet and assist customers and patients with products and services, resolve issues, answer questions, and build strong customer relationships.
Model and share customer-service best practices with team members.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist with the practice of pharmacy under pharmacist supervision and in accordance with applicable regulations and company policy.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned prescription-entry, third-party processing, filling, and dispensing duties in accordance with Walgreens procedures and pharmacist supervision.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice, including patient counseling and health services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Walgreen Co. Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Assist with pharmaceutical inventory management, including ordering, unpacking, checking, and storing shipments.
Apply asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.