Pharmacy Intern Grad

Walgreens•Mishawaka, IN

About The Position

Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare, including immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks as needed, and supports pharmacy operations, staff development, training, and communication. The position also includes community outreach and preventive healthcare services. The job description requires willingness to obtain a PharmD before the position start date, pharmacist licensure in the district's states within 90 days of hire, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
  • Build relationships with valuable customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and accurate dispensing when required by workload.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems and support customers and pharmacy staff; propose and implement system enhancements to improve productivity.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist the Pharmacy Manager with performance data analysis, pharmacy financials, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
  • In virtual environments, conduct product reviews according to company procedures and guidelines.
  • Assist with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision.
  • Maintain pharmacy and healthcare knowledge, pursue best practices, complete required certifications, education credits, and training, and seek professional development and feedback.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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