Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare, including immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role counsels patients, answers medication-related questions, performs pharmacist tasks, supports regulatory compliance and pharmacy operations, and provides retail, clinical, and wellness services. It also contributes to staff coaching and development, community relationships, pharmacy performance analysis, training, and communication of company health and wellness strategies.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with customers by anticipating needs and promoting healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification and management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflow procedures, coordinating activities, assigning roles, and soliciting employee suggestions.
- Handle pharmacy opening and closing and shift-change duties.
- Apply Good Faith Dispensing policy requirements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager with reviewing financial and customer-service performance data and implementing asset-protection and inventory-management procedures.
- Review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, customer issue resolution, and virtual product review processes.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, establish expectations, monitor progress, recognize contributions, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge and skills through journals, company publications, communications, and pursuit of best practices.
- Obtain required certifications, education credits, and company training.
- Pursue professional development through performance monitoring, constructive feedback, and mentorship from the Pharmacy Manager and Store Manager.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
