Pharmacy Intern Grad

Walgreens•Abilene, TX

About The Position

Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes customer engagement, counseling patients about medications and healthcare needs, performing pharmacist tasks, and helping ensure pharmacy operations comply with regulations and company standards. It also supports staff training and performance, pharmacy technology and systems, insurance claim processing, community relationships, and ongoing professional development. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position’s start date, pharmacist licensure in the district’s states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire. The position will remain open until filled. Walgreens states that actual hourly pay depends on factors including geography, skills, education, and experience; no salary range is provided in the supplied description.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position’s start date.
  • Willingness to obtain pharmacist licensure from the respective Boards of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.
  • Obtain certifications, education credits, and company-required training as required.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
  • Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
  • Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
  • Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to a medical provider when needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions as workload requires.
  • Ensure pharmacy operations follow regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply Good Faith Dispensing policy requirements alongside state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems and technology, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer provider questions.
  • Assist the Pharmacy Manager in analyzing financial and customer-service performance, protecting pharmacy assets, and managing inventory; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
  • Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues at Well Experience locations.
  • In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
  • Maintain pharmacy and healthcare knowledge, stay aware of retail and management developments, and pursue practices that enhance performance.
  • Obtain required certifications, education credits, and company training, including People Plus Learning modules.
  • Monitor personal performance, seek constructive feedback, and pursue professional development with guidance from pharmacy and store managers.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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