Pharmacy Intern

CVS Health • Upper Arlington, OH

24d • Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations, prompt and accurate prescription fulfillment, and caring patient service. The role requires consistent use of Standard Operating Procedures, best practices, effective communication, and a commitment to a safe and inclusive culture.

As experience grows, the intern takes on greater responsibility for pharmacy operations, patient safety, and effectiveness. Duties include supporting pharmacy workflow, engaging with patients, assisting with prescription and medication questions under pharmacist supervision, and completing inventory activities as permitted by law. Where allowed and with required training, the intern may support immunizations and other patient health services. This part-time position is eligible for benefits and programs depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurate communication of detailed instructions.
• Ability to use math for prescription calculations, such as tablet quantities and days’ supply.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to meet the stated physical demands, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified once state requirements are met.
• Ability to work at the home store and other locations across the market as business needs require.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences and activities, and gain exposure to store, district, and regional operations.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Provide caring and personalized patient service, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
• Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed