Pharmacy Intern

CVS Health • Madison, AL

13d

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy and preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

In the pharmacy, interns support daily operations and help ensure prescriptions are filled promptly, safely, and accurately. They follow Standard Operating Procedures and pharmacy workflow practices, provide caring patient service, and contribute to a safe, inclusive team culture. Responsibilities and autonomy increase with tenure. Depending on state law, training, and certification, interns may also support immunizations and other patient health care services.

This part-time position is eligible for a range of benefits and programs, depending on hours worked and eligibility. The typical pay range is $20.00–$23.75 per hour. The application window is anticipated to close on 12/28/2026.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion up to 20 pounds.
• Ability to convey detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Support safe, accurate, and timely prescription fulfillment and smooth pharmacy operations.
• Provide empathetic, personalized patient service; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under direct pharmacist supervision.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, when legally permitted and appropriately trained and certified.
• Where permissible, complete required licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical and communication functions required for the role, including standing or remaining upright for extended periods, handling items, accurately communicating instructions, and completing prescription-related tasks.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed