Pharmacy Intern

CVS Health • Columbus, OH

9d

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy setting and preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns assist the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately. They learn to follow Standard Operating Procedures and pharmacy workflow practices, communicate effectively, provide caring service, and contribute to a safe and inclusive culture. As their tenure increases, interns take on greater responsibility for the safety and effectiveness of pharmacy operations, within the limits of applicable law and supervision.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to support business needs, including voluntarily working shifts at other stores in the market when needed. It involves patient and colleague interaction, pharmacy workstation tasks, and the physical activities described in the posting. The position is part-time and offers a pay range of $20.00–$23.75. Benefits depend on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to maintain attention and focus, concentrate over time, and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to provide friendly customer service, recognize patients’ reactions, and respond appropriately; work collaboratively with a team.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and conveying and receiving detailed information accurately.
• Mathematical reasoning sufficient to determine quantities such as tablets to dispense, days’ supply, and full or additional bottles needed to fill a prescription.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the stated physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, stooping, close visual work, and lifting or exerting force up to the stated limits.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures at each workstation and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service; offer immunizations and other services when appropriate; and resolve or escalate patient problems.
• Offer counseling, respond to medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete licensing and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required by the role, including standing or remaining upright for extended periods, handling and moving items, close visual work, and conveying and receiving detailed spoken information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
• Comprehensive and competitive mix of pay and benefits supporting colleagues and their families.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed