Parts Manager Jobs

About The Position

Requirements

• Bilingual in Spanish and English
• Very tech savvy to operate the automated dispatch system.
• Valid driver’s license with a clean driving record
• Ability to lift 40–60 lbs regularly
• Strong communication and customer service skills
• Ability to work in a fast‑paced environment and manage multiple tasks

Nice To Haves

• Familiarity with local area routes (preferred)
• Previous dealership or auto parts experience is a plus but not required

Responsibilities

• Order Coordination — Review incoming wholesale parts orders, verify availability, and prioritize based on urgency, customer type, and delivery routes.
• Route Planning — Assign delivery routes to drivers, optimize stops, and adjust plans based on traffic, weather, or urgent add-on orders.
• Communication Hub — Act as the central point between: Parts counter staff Wholesale customers Delivery drivers Inventory/warehouse team
• Driver Support — Provide instructions, handle issues on the road, and ensure drivers have correct paperwork and parts.
• Problem Solving — Address missing parts, backorders, incorrect deliveries, or customer complaints quickly and professionally.
• Inventory Awareness — Work closely with the parts manager to understand stock levels, incoming shipments, and substitutions.
• Documentation & Systems — Use dealership DMS systems (CDK, and automated dispatch system is Elite Extra) to track orders, print invoices, and log deliveries.
• Customer Service — Maintain strong relationships with wholesale accounts by ensuring reliability and responsiveness.