Parts Life cycle manager

Philips•Latham, NY
•Hybrid

About The Position

Own the end-to-end life cycle of MR service parts for North America, including introduction, demand and availability monitoring, inventory optimization, repair strategy, end-of-life planning, and obsolescence management. The role ensures high service availability while controlling inventory and operational costs. Partner closely with the MR Magnet Factory to manage and continuously improve Magnet Repair, Magnet Exchange, and inventory processes. Establish clear workflows, ownership, turnaround-time expectations, and escalation mechanisms among factory, supply chain, and service teams. Drive magnet inventory and exchange-pool optimization by balancing customer and service availability with working-capital objectives, using demand analysis, installed-base requirements, repair turnaround time, safety-stock levels, and reusable or repairable asset management. Lead cross-functional operational improvements involving Service, Supply Chain, Factory, Engineering, Quality, Logistics, and Procurement. Manage KPIs such as service-part availability, inventory value, repair turnaround time, exchange-pool utilization, overdue returns, scrap and recovery rate, shortages and backorders, and inventory health; translate performance gaps into corrective actions. Manage repair and reverse-logistics performance for magnets and other high-value MR parts, including failed-part returns, repair-versus-replace decisions, exchange transactions, repair-status visibility, supplier and factory coordination, and recovery of reusable assets. This is an office role. Office-based teams work in person at least three days per week. Candidates must reside in or within commuting distance of New York, and US work authorization is required; sponsorship and relocation benefits are not available.

Requirements

  • At least 2 years of experience.
  • Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, Engineering, Data/Information Systems, or a related field.
  • Ability to perform the stated minimum physical, cognitive, and environmental job requirements, with or without accommodation.
  • US work authorization; candidates requiring work-authorized visa sponsorship now or in the future will not be considered.
  • Must reside in or within commuting distance of New York.

Responsibilities

  • Own the end-to-end life cycle of MR service parts for North America, from introduction through end-of-life planning and obsolescence management.
  • Monitor demand and availability and optimize inventory, repair strategy, and operational cost while maintaining service availability.
  • Partner with the MR Magnet Factory to manage and improve Magnet Repair, Magnet Exchange, and inventory processes.
  • Establish workflows, ownership, turnaround-time expectations, and escalation mechanisms across factory, supply chain, and service teams.
  • Optimize magnet inventory and exchange pools using demand, installed-base requirements, repair turnaround time, safety-stock levels, and reusable or repairable asset management.
  • Lead cross-functional operational improvements with Service, Supply Chain, Factory, Engineering, Quality, Logistics, and Procurement.
  • Manage service-part availability, inventory value, repair turnaround time, exchange-pool utilization, overdue returns, scrap and recovery rate, shortages and backorders, and inventory-health KPIs; turn performance gaps into corrective actions.
  • Manage repair and reverse logistics for magnets and other high-value MR parts, including failed-part returns, repair-versus-replace decisions, exchanges, repair-status visibility, supplier and factory coordination, and recovery of reusable assets.

Benefits

  • Generous paid time off (PTO).
  • 401(k) with up to 7% company match.
  • Health savings account (HSA) with company contribution.
  • Stock purchase plan.
  • Education reimbursement.
  • Other benefits through the Philips Total Rewards benefits program.
  • Other compensation, such as an annual incentive bonus, sales commission, or long-term incentives, may be offered.
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