Own the end-to-end life cycle of MR service parts for North America, including introduction, demand and availability monitoring, inventory optimization, repair strategy, end-of-life planning, and obsolescence management. The role ensures high service availability while controlling inventory and operational costs. Partner closely with the MR Magnet Factory to manage and continuously improve Magnet Repair, Magnet Exchange, and inventory processes. Establish clear workflows, ownership, turnaround-time expectations, and escalation mechanisms among factory, supply chain, and service teams. Drive magnet inventory and exchange-pool optimization by balancing customer and service availability with working-capital objectives, using demand analysis, installed-base requirements, repair turnaround time, safety-stock levels, and reusable or repairable asset management. Lead cross-functional operational improvements involving Service, Supply Chain, Factory, Engineering, Quality, Logistics, and Procurement. Manage KPIs such as service-part availability, inventory value, repair turnaround time, exchange-pool utilization, overdue returns, scrap and recovery rate, shortages and backorders, and inventory health; translate performance gaps into corrective actions. Manage repair and reverse-logistics performance for magnets and other high-value MR parts, including failed-part returns, repair-versus-replace decisions, exchange transactions, repair-status visibility, supplier and factory coordination, and recovery of reusable assets. This is an office role. Office-based teams work in person at least three days per week. Candidates must reside in or within commuting distance of New York, and US work authorization is required; sponsorship and relocation benefits are not available.
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Job Type
Full-time
Career Level
Entry Level