Parts Coordinator Jobs

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Shop and Field Service Parts Coordinator

BRAMCO GROUPLa Vergne, TN
Onsite

About The Position

Responsible for the daily oversight of the branch service department parts logistics in a manner that meets or exceeds the needs of all internal parts requests for Shop, Field and Certified technicians. The intent of this role is to be a dedicated resource to the Service department operations as it pertains to parts procurement.

Requirements

  • HS Diploma or equivalent required, 2–4-year degree is preferred.
  • Must have 5 or more years’ experience in the Heavy Equipment Industry as it relates to parts service coordinating (Komatsu experience preferred).
  • Must have excellent written and oral communication skills.
  • Proficient with a computer for administrative use including Microsoft programs (Word, Excel, PowerPoint, Intellidealer etc.).
  • Must have a good working knowledge of equipment operations and mechanical functions
  • Capable of working with limited supervision / self-starter.
  • Must have exceptional organization skills with strong attention to detail.
  • Ability and initiative for continuous learning.
  • Problem solver.
  • Capable of initiating follow-up, expediting work and recognizing situations that require a high sense of urgency.
  • Capable of working within a process and meeting deadlines.
  • Maintain excellent internal / external relations.
  • Capable of lifting, up to 50 lbs.
  • Ability to work flexible hours.

Responsibilities

  • Update Service jobs notes to include notes for parts availability, backorders, or long lead times.
  • Maintain an organized time schedule for updating shipment of back-ordered parts.
  • Utilize Manufactures parts tracking systems such as Intellidealer and NPS for parts availability, dealer inventory or other available options for parts resourcing.
  • Place orders with manufacturers for factory direct parts orders.
  • Ensure accuracy & completeness of all Field, Shop service parts orders received from the service technicians.
  • Distribute completed parts orders to the designated Field and Shop service holding locations.
  • Process all Field and Shop parts returns and cores for transfer to the parts shipping and receiving department for stocking or return to manufacturer.
  • Process all Field and Shop service used Warranty parts.
  • Process all Field and Shop service KOWA samples.
  • Oversee Field, Shop service “Supplies” inventory.
  • Oversee Tool Room operation and tool tracking.
  • Maintain an organized, safe and clean work area, and comply with Company procedures, rules and regulations.
  • Special projects as assigned by the Parts Manager and or Service Manager.

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What This Job Offers

Job Type

Full-time

Education Level

High school or GED

Number of Employees

101-250 employees

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