Fulfillment Center Training Coordinator

Parts Town•Pendergrass, GA

7d•Onsite

About The Position

As the Fulfillment Center Training Coordinator (Internally known as Study Buddy), you will create a path for new team member training. You will get to know our systems and best practices closely and become an expert at teaching others how to navigate them as well. You will train new team members on our DC processes and systems and coordinate with our subject matter experts for content, all while geeking out on the details and ensuring a measurable training experience is delivered. When you are not training up new hires, you will have your hands in training projects which contribute to the larger strategic vision of Parts Town!

Requirements

You have previously performed the duties of a Training Coordinator, Trainer, or educator on a team and have received rave reviews
You’re an all-star communicator and are fluent in English (Spanish preferred) (both written and verbal)
You are able to work the hours 8:30AM - 5:00 PM
You are proficient with MS Office (Outlook, Word, Excel, Power Point, and Publisher) - heck you consider yourself a wizard!
You’re a planning, facilitation, and project management maven!
You can set strong goals, track their progress and your self-motivation ensures they are completed on time
You welcome opportunities to demonstrate adaptability, and you are ready to learn and develop yourself as training always needs to be at the cutting edge of education
You possess the ability to move around for long periods of time and consistently lift up to 30lbs unassisted
You thrive in a fast-paced environment where you will transport parts via carts and/or forklifts and frequently retrieve parts from top and bottom shelves, utilizing ladders or reach trucks as needed
You’re an all-star communicator and are proficient in English (both written and verbal)
You possess the ability to move around for long periods of time and consistently lift up to 40lbs unassisted.

Nice To Haves

a degree in HR, training, education or a related field or knowledge of various Learning and Development methods or Adult Learning Theory.
You are familiar with Learning Management Systems!

Responsibilities

Train all new Fulfillment Center team members on the fundamentals of providing a top-notch experience to all customers! This includes systems, safety best practice, the Parts Town culture, basic part knowledge – anything needed to get up our new members and running
Provide measurable and in-depth documented feedback to DC leaders and the Training Team throughout the training
Collaborate with the Training Team to actively research curriculum and create content for new hires, continuing education training and train the trainer
Partner with the Training Team to manage or create technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
Seek and gather information from management and the Training Team, team members and all FC zones regarding the effectiveness of completed training courses and constantly seek to improve
Create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for FC team members as needed
Schedule and conduct meetings with management to proactively identify new Parts Town specific processes in need of additional instruction (ex: ongoing training, retraining, safety or best practices)
Take ownership of the new hire process including scheduling and communicating with new hires and management alike

Benefits

Quarterly profit-sharing bonus
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
health insurance
401k/401k match
employee assistance programs
time away
Safety shoes reimbursement program
Holiday pay
opportunities for overtime
Referral bonus program
forklift training programs
Free snacks and drinks