Supervisor Fulfillment Center

Staples Inc.•La Vergne, TN

About The Position

The Warehouse Fulfillment Center Supervisor partners with other Fulfillment Center leaders to delight customers through outstanding service, improve efficiency and control costs, and support associates’ workplace experience. The role motivates and manages hourly associates to meet performance, productivity, accuracy, and quality standards; leads daily, weekly, and monthly departmental planning; recommends process and procedure improvements; participates in hiring, training, and coaching; and uses operational reports to assess performance and ensure expectations are met. The supervisor collaborates with the Fulfillment Center Team Manager and other management to operate within guidelines and support shared success. The position is responsible for ensuring safe work practices and fostering the organization’s safety culture. The supervisor may open and close the building and may serve as a key holder. The work takes place in a warehouse environment with seasonal temperature variations.

Requirements

High school diploma or general education degree (GED).
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry product up to a maximum of 70 pounds by hand.
Basic English language skills, both verbal and written.
Ability to calculate, plan, and adjust staffing levels to meet department objectives.
Ability to foster communication and teamwork and collaborate across the team.
Understanding of and ability to use fulfillment/distribution technology, including WMS where appropriate and hardware and software components.
Ability to adopt safety procedures quickly and ensure safe work practices.
Analytical thinking and problem-solving ability.
Inclusive approach that listens to others and seeks solutions that benefit customers and employees.
Commitment to leading by example and maintaining a growth mindset.
Comfort working in a warehouse environment with seasonal temperature variations.

Responsibilities

Motivate and manage hourly associates to achieve performance goals, productivity, accuracy, and quality control standards.
Lead daily, weekly, and monthly planning for assigned departments.
Recommend and implement improvements to departmental processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and achieve shared goals.
Ensure safe work practices and foster the safety culture.
Accurately calculate, plan, and adjust headcount to meet departmental objectives.
Open and close the building; may serve as a key holder.