Supervisor Fulfillment Center

Staples Inc.•Stockton, CA

About The Position

The Warehouse Fulfillment Center Supervisor partners with Fulfillment Center leadership to deliver outstanding customer service, improve efficiency and control costs, and support associates. The supervisor motivates and manages hourly associates to meet performance, productivity, accuracy, and quality standards; leads daily, weekly, and monthly department planning; recommends process and procedure improvements; participates in hiring, training, and coaching; and uses operational reports to assess department performance. The role collaborates with the Fulfillment Center Team Manager and other management to follow guidelines and achieve shared goals. Safety is a priority, and the supervisor is expected to promote safe work practices and foster the site’s safety culture. The schedule is 12:00 a.m. to end of shift, Monday through Friday.

Requirements

High school diploma or GED.
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry products by hand weighing up to 70 pounds.
Ability to accurately calculate, plan, and adjust headcount to meet department objectives.
Ability to foster communication and teamwork and collaborate across all levels.
Understanding of and ability to use fulfillment/distribution technology, including WMS where appropriate and hardware and software components.
Ability to adopt safety procedures quickly and ensure safe work practices.
Analytical thinking and problem-solving ability.
Inclusive approach that listens to others and seeks effective solutions for customers and employees.
Commitment to leading by example and maintaining a growth mindset as a leader, customer advocate, and contributor.
Comfort working in a warehouse environment with seasonal temperature variations.
Basic English verbal and written skills.

Responsibilities

Motivate and manage hourly associates to achieve performance, productivity, accuracy, and quality-control standards.
Lead daily, weekly, and monthly department planning.
Recommend and implement improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and support shared goals.
Ensure safe work practices and foster the organization’s safety culture.
Calculate, plan, and adjust staffing levels to meet department objectives.
Open and close the building; may serve as a key holder.