Supervisor Fulfillment Center

Staples•Coppell, TX

1d•Onsite

About The Position

The Warehouse Fulfillment Center Supervisor partners with Fulfillment Center leadership to deliver outstanding customer service, improve efficiency and costs, and support associates. The supervisor motivates and manages hourly associates to meet performance, productivity, accuracy, and quality standards; leads daily, weekly, and monthly department planning; recommends process and procedure improvements; participates in hiring, training, and coaching; and uses operational reports to evaluate performance and ensure expectations are met. The supervisor collaborates with the Fulfillment Center Team Manager and other managers, follows operational guidelines, and promotes safe work practices and the company’s safety culture. The role works from 8:00 p.m. until finish, Sunday through Thursday, in a warehouse environment subject to seasonal temperature variations. The supervisor may open and close the building and may serve as a key holder.

Requirements

High school diploma or general education degree (GED).
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry product by hand up to a maximum of 70 pounds.
Basic English language skills, both verbal and written.
Ability to accurately calculate, plan, and adjust headcount to meet department objectives.
Ability to foster communication and teamwork and collaborate across the team.
Understanding of and ability to use fulfillment/distribution technology, including WMS where appropriate and hardware and software components.
Ability to quickly adopt safety procedures and ensure safe work practices.
Analytical thinking and problem-solving ability.
Inclusive approach that listens to others, seeks common ground, and advocates for effective customer and employee solutions.
Commitment to leading by example and maintaining a growth mindset as a leader, customer advocate, and contributor.
Comfort working in a warehouse environment with seasonal temperature variations.
Ability to open and close the building.

Responsibilities

Motivate and manage hourly associates to achieve performance goals and productivity, accuracy, and quality-control standards.
Lead daily, weekly, and monthly planning for the department.
Recommend and implement improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other Fulfillment Center management to operate within guidelines and support shared goals.
Ensure safe work practices and foster the company’s safety culture.
Plan and adjust department headcount to meet objectives.
Open and close the building as needed; may serve as a key holder.