Supervisor Fulfillment Center

Staples•Stockton, CA

22h

About The Position

The Warehouse Fulfillment Center Supervisor partners with other Fulfillment Center leaders to deliver outstanding customer service, improve efficiency and control costs, and support a positive associate experience. The supervisor motivates and manages hourly associates to meet performance, productivity, accuracy, and quality standards, and leads daily, weekly, and monthly department planning. The role recommends and implements process improvements, participates in hiring, training, and coaching associates, and uses operational reports to evaluate department performance. The supervisor collaborates with the Fulfillment Center Team Manager and other leaders to operate within guidelines, supports the team’s success, and reinforces safe work practices and the company’s safety culture. The position is based in a warehouse environment with seasonal temperature variations and may involve opening and closing the building and serving as a key holder.

Requirements

High school diploma or general education degree (GED).
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry product by hand up to a maximum of 70 pounds.
Basic English language skills, both verbal and written.
Ability to accurately calculate and plan staffing levels and adjust headcount to meet department objectives.
Ability to foster communication and teamwork and collaborate with team members at all levels.
Understanding of and ability to use fulfillment or distribution technology, including WMS where appropriate and hardware and software components.
Ability to quickly adopt safety procedures and ensure safe work practices.
Analytical thinking and problem-solving ability.
Inclusive approach that listens to others and seeks solutions for customers and employees.
Commitment to leading by example and maintaining a growth mindset.
Comfort working in a warehouse environment with seasonal temperature variations.
Ability to open and close the building.

Responsibilities

Motivate and manage hourly associates to achieve performance goals, productivity, accuracy, and quality control standards.
Lead daily, weekly, and monthly planning for the department.
Recommend and implement improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and support success.
Ensure safe work practices and foster the company’s safety culture.
Calculate, plan, and adjust headcount to meet department objectives.
Open and close the building; may serve as a key holder.