Supervisor Fulfillment Center

Staples Canada•Tolleson, AZ

7d•Onsite

About The Position

The Warehouse Fulfillment Center Supervisor partners with Fulfillment Center leadership to provide outstanding customer service, improve efficiency and control costs, and support associates. The supervisor motivates and manages hourly associates to meet performance, productivity, accuracy, and quality standards; leads daily, weekly, and monthly department planning; recommends process and procedure improvements; participates in hiring, training, and coaching; and uses operational reports to evaluate performance. The role collaborates with the Fulfillment Center Team Manager and other management to operate within guidelines and support shared goals. It also promotes safe work practices and the company’s safety culture. The position is scheduled Monday through Friday, 2:00 p.m. to 10:30 p.m.; the shift may vary. It involves working in a warehouse environment with seasonal temperature variations, opening and closing the building, and potentially serving as a key holder. The role requires the ability to lift, lower, push, pull, or carry products weighing up to 70 pounds by hand. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED.
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry products weighing up to 70 pounds by hand.
Ability to calculate, plan, and adjust headcount to meet department objectives.
Ability to foster communication and teamwork and collaborate with team members at all levels.
Understanding of and ability to use fulfillment/distribution technology, including WMS where appropriate and hardware and software components.
Ability to quickly adopt safety procedures and ensure safe work practices.
Analytical thinking and problem-solving ability.
Inclusive approach that listens to others and seeks effective solutions for customers and employees.
Commitment to lead by example and demonstrate a growth mindset as a leader, customer advocate, and contributor.
Comfort working in a warehouse environment with seasonal temperature variations.
Basic English verbal and written skills.

Responsibilities

Motivate and manage hourly associates to meet performance, productivity, accuracy, and quality control standards.
Lead daily, weekly, and monthly department planning.
Recommend and implement improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and achieve shared goals.
Ensure safe work practices and foster the company’s safety culture.
Calculate, plan, and adjust headcount to meet department objectives.
Open and close the building; may serve as a key holder.