Supervisor Fulfillment Center

Staples Inc.•Brighton, CO

About The Position

The Warehouse Fulfillment Center Supervisor partners with other Fulfillment Center leaders to deliver outstanding customer service, improve efficiency and control costs, and support associates. The supervisor motivates and manages hourly associates to meet performance, productivity, accuracy, and quality standards; leads daily, weekly, and monthly department planning; recommends and implements process improvements; participates in hiring, training, and coaching; and uses operational reports to evaluate performance. The role collaborates with the Fulfillment Center Team Manager and other management to follow guidelines and achieve shared goals. Safety is a priority, and the supervisor is expected to promote safe work practices and the company’s safety culture. The position may require opening and closing the building and acting as a key holder.

Requirements

High school diploma or GED.
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry products by hand up to 70 pounds.
Ability to accurately calculate, plan, and adjust headcount to meet department objectives.
Ability to foster communication and teamwork and collaborate with team members at all levels.
Understanding of and ability to use fulfillment/distribution technology, including WMS where appropriate and hardware and software components.
Ability to quickly adopt safety procedures and ensure safe work practices.
Analytical thinking and problem-solving ability.
Inclusive approach that listens to others and advocates for effective solutions for customers and employees.
Commitment to leading by example and maintaining a growth mindset as a leader, customer advocate, and contributor.
Comfort working in a warehouse environment with seasonal temperature variations.
Basic verbal and written English language skills.

Responsibilities

Motivate and manage hourly associates to achieve performance goals, productivity, accuracy, and quality control standards.
Lead daily, weekly, and monthly planning for the department.
Recommend and implement improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and support shared success.
Ensure safe work practices and foster the company’s safety culture.
Open and close the building as needed; may serve as a key holder.