Supervisor Fulfillment Center

Staples•La Vergne, TN

About The Position

The Warehouse Fulfillment Center Supervisor works with Fulfillment Center leadership to deliver outstanding customer service, improve efficiency, and support associates. The role motivates and manages hourly associates to achieve performance, productivity, accuracy, and quality-control goals. It leads daily, weekly, and monthly department planning; recommends process and procedure improvements; participates in hiring, training, and coaching; and uses operational reports to evaluate performance and ensure expectations are met. The supervisor collaborates with the Fulfillment Center Team Manager and other management to operate within guidelines and support shared success. Safety is a priority, and the role is responsible for promoting safe work practices and the company’s safety culture. The position is a flexible second shift, Monday through Friday. It is based in a warehouse environment with seasonal temperature variations and may require opening and closing the building; the supervisor may be a key holder.

Requirements

High school diploma or general education degree (GED).
At least 1 year of experience working in a warehouse environment.
Ability to pass a drug screen to the extent legally permissible.
Ability to lift, lower, push, pull, or carry product by hand up to a maximum of 70 pounds.
Basic English language skills, both verbal and written.
Ability to calculate and plan staffing levels and adjust headcount to meet department objectives.
Ability to foster communication and teamwork and collaborate with team members at all levels.
Understanding of and ability to use fulfillment or distribution technology, including WMS where appropriate and hardware and software components.
Ability to adopt safety procedures quickly and ensure safe work practices.
Analytical thinking and problem-solving ability.
Ability to work in a warehouse environment with seasonal temperature variations.
Ability to open and close the building; may be a key holder.

Responsibilities

Motivate and manage hourly associates to achieve performance, productivity, accuracy, and quality-control standards.
Lead daily, weekly, and monthly planning for the department.
Recommend and implement improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Collaborate with the Fulfillment Center Team Manager and other Fulfillment Center management to operate within guidelines and work toward shared goals.
Ensure safe work practices and foster the company’s safety culture.
Calculate, plan, and adjust staffing levels to meet department objectives.
Open and close the building as needed.