Operator Jobs

About The Position

Requirements

• Successful completion of a community college diploma or an approved equivalent combination of education and experience.
• Remote Operator I: Successful completion of Operator-in-Training certification in Water Treatment, Distribution and Supply, and Wastewater Treatment and Collections; must pass Class I Wastewater Collection and Class I Water Distribution and Supply examinations within the probationary period or first six months.
• Remote Operator I: At least one year of experience in the water/wastewater or a related industry, including experience with SCADA systems.
• Remote Operator II: Successful completion of Operator-in-Training certification in Water Treatment and Wastewater Treatment, with at least Class I certification in Water Distribution and Supply and Class I certification in Wastewater Collections.
• Remote Operator II: At least two years of experience in the water/wastewater or a related industry, including experience with SCADA systems.
• Remote Operator III: MECP licence(s) in Water Treatment/Water Distribution and Supply and Wastewater Treatment/Wastewater Collection, including experience designated by Provincial Acts and Regulations; Class III WDS and Class II WT, WWT, and WWC, with ability to obtain Class IV WDS and Class III WWC.
• Remote Operator III: At least four years of experience in the water/wastewater or a related industry, including experience using SCADA systems.
• Knowledge of water and wastewater operational systems, hydraulics, water reservoir storage and supply, and wastewater conveyance.
• Knowledge of relevant legislation, including the OH&S Act, Ontario Safe Drinking Water Act, and Regulations 170/03, 128-04, and 129-04.
• Familiarity with ISO and quality and environmental management systems.
• Valid Ontario Class G driver's licence with no serious offences under the Highway Traffic Act.
• Complete a medical assessment measuring functional abilities and confirming immunization status as a condition of employment.
• Demonstrated ability in corporate core competencies, including customer focus, communication, collaboration, and personal ownership.
• Computer skills and proficiency with MS Office applications, including spreadsheet and database programs.
• Ability to wear a Self-Contained Breathing Apparatus to enter confined spaces during emergency or training situations, as required.
• Ability to analyze problems, provide solutions, and respond effectively to emergencies.
• Ability to use communication devices such as two-way radios and cell phones.
• Ability to work independently on rotating 12-hour shifts, including weekends, and outside regular business hours as required.
• Ability to communicate effectively orally and in writing and work well as a team member.

Responsibilities

• Promptly report operational issues to operations field staff.
• Follow health and safety standards, including using required personal protective equipment in accordance with applicable legislation and Regional policies and procedures.
• Participate in field and other training for water and wastewater operators as assigned.
• Remotely adjust process equipment and variables as directed by senior staff.
• Coordinate the use of Computerized Work Management Systems (CWMS) for emergency-dispatched operators.
• Use technology, analytical tools, and software—including SCADA, eRIS, Maximo, Automatic Vehicle Locator/GPS, and alarm dialers—to support operational decision-making under senior staff direction.
• Follow documented workflows, standard operating procedures, and operational job plans.
• Analyze operational data, including calculations of flow rates, pumping times, and volumes.
• Maintain Water, Wastewater, and SCADA system logbooks within regulatory requirements.
• Respond to telephone inquiries and complaints from operational staff, contractors, the public, and municipalities regarding water and wastewater systems.
• Communicate technology and system abnormalities to appropriate support staff.
• Perform emergency callouts based on alarms or system conditions.
• Perform Operator duties when assigned based on operational needs or licensing and development requirements, consistent with attained MECP certification and demonstrated skills training.
• Perform other duties in accordance with departmental and Regional objectives.

Benefits

• OMERS defined benefit pension plan, with eligibility from the date of hire as a full-time employee and employer-matched contributions.
• Employer-paid benefits plan including extended health, dental, and life insurance.
• Access to a 24/7 Employee and Family Assistance Program.
• Corporate discounts and purchase plans for day-to-day products and services.