Operations Manager Jobs

About The Position

Requirements

• An ownership mindset; you treat the shift and the park's results as your own
• Hands-on leadership; you set the standard alongside the team
• Steady under pressure; the team borrows the leader's energy
• A coach; you give clear, real-time direction and hold the standard
• Strong organization and clear communication with team members and guests
• Experience leading teams in a fast-paced hospitality or customer-facing setting, ideally 15 or more people on a shift
• Current ServSafe Manager Certification, or completion within 30 days of hire
• Availability for weekends, evenings, and holidays; Friday, Saturday, and Sunday are required, across opening and closing shifts
• Willingness to be hands-on, including cleaning and park prep alongside the team
• Ability to stand, walk, and move for extended periods and lift up to 50 lbs
• Ability to pass a background check and drug screen

Responsibilities

• Serve as Manager on Duty, present and aware across the whole park during your shift
• Keep guest-facing areas clean, staffed, and ready, and handle guest issues on the spot
• Assign zones, set clear expectations, and coach the team in real time
• Hold the team accountable for tasks, safety, and service with fairness and consistency
• Lead proactively so problems are prevented before guests feel them
• Complete opening, shift-change, and closing procedures, checklists, deposits, and reporting
• Keep the park guest-ready and safe, and keep the café stocked and running on time

Benefits

• Competitive salary
• leadership incentive
• medical
• dental
• vision
• employee perks