Manager, Operations

Maersk•Chesapeake, VA

26d

About The Position

Maersk Warehousing and Distribution USA LLC is seeking a Manager, Operations to oversee activities related to operations and product development. The role is responsible for maintaining and improving departmental operations to provide effective, efficient customer service, with an emphasis on quality, productivity, safety, and loss prevention. The manager oversees operating budgets, cost analysis, profit-and-loss accountability, labor productivity, work schedules, and performance against key performance indicators. The position works with associates at all levels to support consistent procedures and best practices, applies continuous-improvement methods, and maintains a clean and safe work environment. It also includes administrative and people-management duties such as mentoring, coaching, performance reviews, disciplinary actions, interviewing, training, and ensuring compliance with company, government, and customer requirements. The manager leads five subordinate supervisors overseeing more than 45 employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory, and Auditing. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The listed anticipated starting salary range is $70,000–$80,000.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts, including percentages, proportions, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook.
Ability to meet the physical demands of the role, including regularly using hands, reaching, talking or hearing, frequently standing and walking, and lifting or moving up to 50 pounds occasionally.

Nice To Haves

Bilingual ability in Spanish.

Responsibilities

Implement, improve, and maintain departmental operational functions while providing effective and efficient customer service focused on quality, productivity, safety, and loss prevention.
Establish productivity and quality-control standards, develop budgets and cost controls, and ensure adherence through follow-up.
Manage operating budgets to meet planned annual volume, including cost analysis, profit-and-loss accountability, and labor productivity.
Work with associates at all levels to ensure procedures are followed consistently and best practices are regularly applied.
Plan, schedule, and manage daily departmental work to meet or exceed established key performance indicators.
Use continuous-improvement methods to enhance labor productivity and process accuracy while maintaining a clean and safe work environment.
Mentor and coach employees, administer performance reviews and disciplinary actions, and interview employment candidates.
Train assigned associates and ensure compliance with company, government, and customer policies, procedures, and regulations.
Compile, store, and retrieve production data and perform other administrative activities related to effective operations management.
Determine organizational and staff-position responsibilities to accomplish business objectives.
Direct, coordinate, and evaluate five subordinate supervisors and their teams of more than 45 employees.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.