Noc Engineer Jobs

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Network Engineer, Specialist

VanguardWayne, PA
Hybrid

About The Position

The Senior-Level NOC Engineer (Tier 3) functions as the highest technical escalation point within the global Network Operations Center. This role provides advanced troubleshooting, architecture-level insight, and deep subject matter expertise across complex, multi-vendor network infrastructures. Tier 3 support engineers lead root-cause analysis, oversee major incidents, influence network design standards, and partner with engineering teams to drive stability, scalability, and operational excellence.

Requirements

  • Minimum 8 years of experience in network engineering or IT infrastructure, including at least two years of project or program management experience.
  • B.E./B.Tech in Computer Science, Information Technology, Electronics and Communication Engineering, or a related field.
  • Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience is acceptable.
  • 8+ years of enterprise network operations or engineering experience, supporting large-scale, complex environments.
  • Strong understanding of network deployment, performance monitoring, and technical troubleshooting across enterprise infrastructures.
  • Expert-level knowledge of core networking technologies, including: BGP, OSPF, VRFs, MPLS fundamentals L2/L3 architectures and WAN technologies
  • Extensive hands-on experience with enterprise networking and security platforms, including: Cisco, Juniper, Brocade, Palo Alto, Aruba, and F5 ecosystems.
  • Experience managing technology projects, preferably within a corporate or Financial Services environment.
  • Ability to lead cross-functional project teams, manage technical and operational risks, and communicate effectively with stakeholders at all organizational levels.
  • Proven capability to lead major incidents under pressure, providing clear communication and strong technical command during high-impact situations.
  • Familiarity with disaster recovery strategies, including planning and implementation within network operations.
  • Proficiency in project management tools and methodologies, including Agile and Waterfall
  • Cisco CCNP (or equivalent)

Nice To Haves

  • MBA/M.Tech in a technical or management discipline is preferred.
  • CCIE (Routing & Switching, Enterprise, or Data Center)
  • JNCIP/JNCIE
  • PCNSE (Palo Alto)
  • F5 Certified Administrator or Engineer
  • AWS Advanced Networking Special

Responsibilities

  • Acts as the final escalation point for all high-severity incidents, providing advanced packet analysis, protocol decoding, and cross-platform correlation.
  • Performs deep-dive RCA, producing engineering-quality post-incident documentation and recommending long-term corrective actions.
  • Leads network recovery efforts during outages involving routing instability, security events, hardware failures, or cloud connectivity issues.
  • Expert proficiency with Cisco IOS, Nexus OS, and Cisco ACI with the ability to interpret and troubleshoot complex multi-tier architectures.
  • Deep understanding of F5 LTM/GTM, load-balancing behaviors, DNS architectures, Akamai and SSL offloading.
  • Strong knowledge of DNS automation, API-driven provisioning, and lifecycle management in large-scale environments, including experience with IAC pipelines.
  • Mastery of packet analysis tools: Bluecat, Solarwinds, APCON, Wireshark, netflow/sflow platforms.
  • Develops automation scripts for configuration validation, monitoring, and incident response workflows.
  • Evaluates and integrates new operational tools and observability platforms.
  • Partners with Network Engineering to validate new designs, perform pre-deployment testing, and influence standards.
  • Mentors junior and mid-level NOC engineers, providing technical coaching, lab guidance, and training material.
  • Engages directly with vendors for escalated TAC cases, hardware escalations, and architectural reviews.
  • Must participate in 24x7 Tier 3 escalation rotation.
  • May assist in after-hours change execution and major event coverage.

Benefits

  • hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

Career Resources

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