Medical Billing Specialist Jobs

About The Position

Requirements

• Strong patient care and customer service skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Comfort using electronic medical records (EMR) systems and learning new software.
• Ability to obtain and document vital signs accurately.
• Ability to multitask, solve problems, and manage daily responsibilities.
• Dependable, professional, compassionate, and able to work well with a team.
• Willingness to learn specialized treatments, clinical protocols, and departmental procedures.
• Reliable transportation and consistent attendance.
• Ability to work independently and support a fast-paced clinical environment.
• Ability to remain organized and professional while assisting multiple patients and healthcare providers.
• Comfort performing both clinical and administrative responsibilities.
• Ability to stand, walk, and move between patient care areas throughout the workday.
• Evening and weekend availability.

Nice To Haves

• Previous experience as a Medical Assistant or in a clinical healthcare setting.
• Medical Assistant certification; preferred but not required depending on experience and assigned responsibilities.
• Knowledge of basic medical terminology, clinical procedures, and infection control practices.
• Experience in neurology, mental health, behavioral health, or wellness services.

Responsibilities

• Greet patients and provide friendly, professional assistance throughout their visits.
• Prepare patients for appointments, evaluations, and treatments.
• Obtain and document vital signs, medical histories, and other relevant patient information.
• Assist healthcare providers with examinations, procedures, treatments, and treatment coordination within the scope of the position.
• Monitor patient comfort and report concerns or changes in condition to the appropriate clinical team member.
• Provide general instructions and information to patients as directed by healthcare providers.
• Prepare treatment rooms, equipment, and supplies before appointments.
• Support patient intake, treatment preparation, and follow-up procedures.
• Document treatment-related information accurately in patient medical records.
• Help maintain smooth and efficient patient flow and follow clinical protocols and provider instructions.
• Provide daily administrative and clinical support to the Imperium NeuroWellness Department.
• Schedule, confirm, and coordinate patient appointments.
• Maintain accurate, up-to-date, and confidential patient medical records.
• Complete patient intake forms, documentation, and data entry.
• Respond professionally to patient questions by phone, email, and in person.
• Communicate with healthcare providers and team members about patient needs and appointment coordination.
• Assist with patient follow-ups and complete assigned tasks accurately and on time.
• Maintain clean, organized, and stocked treatment rooms; clean and disinfect equipment and patient care areas according to established protocols.
• Monitor and replenish medical supplies and prepare equipment and treatment areas for daily operations.
• Follow infection control procedures, workplace safety guidelines, company policies, HIPAA requirements, and clinical protocols.
• Perform assigned clinical responsibilities within applicable training, certification, and scope-of-practice requirements.
• Maintain professionalism and patient confidentiality.