About The Position

Joint Academy is seeking a hands-on medical biller with deep physical therapy billing experience to build and own a billing service as the company expands across the US. The role initially focuses on billing Remote Therapeutic Monitoring (RTM) claims for physical therapy clinic clients using Joint Academy’s platform, and also includes billing for Joint Academy’s virtual physical therapy services as it adds health plan contracts. The biller will work directly with clinic partners, participate in onboarding and check-in calls as the billing liaison, and answer billing questions. This is a self-directed role as the company’s only biller, with responsibility for running the billing function, maintaining effective processes, and identifying automation opportunities. The position is remote for US-based candidates, starts at approximately 10 hours per week, and offers a flexible schedule with potential for more hours as the business grows.

Requirements

  • At least 3 years of physical therapy billing experience.
  • Knowledge of outpatient physical therapy billing, CPT 97xxx codes, modifiers, the 8-minute rule, and plan-of-care rules.
  • Commercial payer experience and comfort using clearinghouses, ERAs, and payer portals.
  • Experience handling denials and appeals end to end.
  • Comfort communicating with clinic owners and office managers.
  • Self-directed and able to run the billing function independently.

Nice To Haves

  • RTM or RPM billing experience, including codes 98975–98981 and 99453–99458.
  • Credentialing and payer enrollment experience across multiple states.
  • Experience at a billing company or managing billing for several clinics at once.
  • Familiarity with telehealth billing rules and place-of-service codes.

Responsibilities

  • Prepare, submit, track, and reconcile RTM claims for physical therapy clinic clients, including CPT codes 98975, 98977, 98980, and 98981.
  • Review documentation against payer rules and identify errors before they result in denials.
  • Participate in client onboarding and check-in calls as the billing liaison alongside the Customer Success lead.
  • Submit, track, and reconcile claims for Joint Academy’s virtual physical therapy services with commercial health plans.
  • Work denials and appeals, process ERAs/EOBs, and post payments.
  • Maintain clean accounts receivable and low aging.
  • Assist with payer enrollment and credentialing administration, including NPI/PECOS, CAQH, and commercial payer setup, as health plans are added.
  • Build simple, repeatable billing processes and identify opportunities for automation.
  • Answer clinic partners’ billing questions and explain billing clearly and calmly.

Benefits

  • $30–40 per hour, depending on experience.
  • Choice of 1099 contractor or part-time W-2 employee engagement.
  • Fully remote work with a flexible schedule.
  • Approximately 10 hours per week to start, with a clear path to more hours as the clinic and health plan business grows.
  • Opportunity to build a billing service from the ground up, with work directly visible to clients and leadership.
  • Direct exposure to RTM and health plan billing at national scale.
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