About The Position

Joint Academy is seeking a hands-on medical biller with deep physical therapy billing knowledge to build and own a billing service as the company grows across the US. The role initially focuses on billing for PT clinic clients that use Joint Academy’s platform for Remote Therapeutic Monitoring (RTM), and also includes billing for Joint Academy’s virtual physical therapy services as it adds health plan contracts. The specialist will work directly with clinic partners, join client meetings, answer billing questions, and help develop a repeatable paid billing service. The position is approximately 10 hours per week to start, with a flexible schedule and the possibility of additional hours as business volume grows. It is fully remote within the United States and may be engaged as a 1099 contractor or part-time W-2 employee.

Requirements

  • At least 3 years of physical therapy billing experience, including outpatient PT, CPT 97xxx codes, modifiers, the 8-minute rule, and plan-of-care rules.
  • Commercial payer experience and familiarity with clearinghouses, ERAs, and payer portals.
  • Experience handling denials and appeals end to end.
  • Comfort communicating with clinic owners and office managers and explaining billing clearly and calmly.
  • Ability to work independently and run the billing function without waiting for instructions.

Nice To Haves

  • RTM or RPM billing experience, including codes 98975–98981 and 99453–99458.
  • Credentialing or payer enrollment experience across multiple states.
  • Experience at a billing company or managing billing for several clinics at once.
  • Familiarity with telehealth billing rules and place-of-service codes.

Responsibilities

  • Prepare, submit, track, and reconcile RTM claims for PT clinic clients, including CPT codes 98975, 98977, 98980, and 98981.
  • Review documentation against payer rules and identify errors before they result in denials.
  • Join client onboarding and check-in calls as the billing liaison alongside the Customer Success lead.
  • Submit, track, and reconcile claims for Joint Academy’s virtual PT services with commercial health plans.
  • Work denials and appeals, process ERAs and EOBs, and post payments.
  • Maintain clean accounts receivable and keep aging low.
  • Assist with payer enrollment and credentialing administration, including NPI/PECOS, CAQH, and commercial payer setup.
  • Build simple, repeatable billing processes and identify opportunities for automation.
  • Answer billing questions from clinic partners and explain billing clearly to clinic owners and office managers.

Benefits

  • Fully remote work.
  • Flexible schedule.
  • Opportunity for more hours as clinic and health plan business grows.
  • Opportunity to build a billing service from the ground up, with work directly visible to clients and leadership.
  • Direct exposure to RTM and health plan billing at national scale.
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