Medical Billing Specialist - Peds ENT - COA Main

Children's of Alabama • Birmingham, AL

4d • Onsite

About The Position

Pediatric ENT Associates is seeking a detail-oriented and experienced Medical Billing Specialist to join its growing ENT practice. The specialist works directly with guarantors, insurance companies, and the hospital financial assistance department to resolve outstanding balances and ensure timely collection of patient responsibility while providing professional and compassionate customer service. The role involves collecting outstanding patient balances and surgical deductibles, maintaining accurate patient account balances, managing assigned work queues, and handling incoming and outgoing calls concerning account balances.

Pediatric ENT Associates has provided comprehensive pediatric ear, nose, and throat care across the Southeast since 1999. The practice is the largest pediatric ENT group in Alabama, with six board-certified physicians offering services that include care for advanced hearing loss, congenital ear deformities, vascular malformations, complex airway and sinus conditions, cochlear implants, and bone-anchored hearing aids. Its mission with Children’s Hospital of Alabama is to provide excellent pediatric health services in an environment that fosters research and medical education.

Requirements

• High school diploma or equivalent.
• Knowledge of CPT, ICD-10, and HCPCS coding, insurance claims processing, and payer regulations.
• Proficiency with electronic health records (EHR).
• Ability to work efficiently in a fast-paced environment while maintaining accuracy, confidentiality, and professionalism.
• Strong communication, organization, and multitasking skills.
• Proficiency in medical terminology and medical coding.
• Ability to work independently and with a group to support the needs of the practice.

Nice To Haves

• Certification in Professional Medical Billing or Healthcare Administration preferred.
• Associate degree in a related field preferred.
• At least three years of healthcare revenue cycle management experience in a physician office preferred.
• Epic experience is a plus.

Responsibilities

• Work with guarantors, insurance companies, and the hospital financial assistance department to resolve outstanding balances.
• Ensure timely collection of patient responsibility, including outstanding patient balances and surgical deductibles.
• Maintain accurate patient account balances and manage assigned work queues.
• Answer incoming calls from guarantors and make outgoing calls concerning account balances.
• Provide professional and compassionate customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED