Medical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent
• 1+ year of experience in a medical office, administrative, or customer service role
• Basic understanding of medical terminology
• Ability to multitask in a fast-paced environment
• Strong communication skills with the ability to engage patients in a professional and supportive manner
• Ability to balance administrative and clinical responsibilities efficiently
• High level of organization and attention to detail
• Familiarity with healthcare regulations and patient privacy standards
• Comfort working in a fast-paced, team-oriented environment

Nice To Haves

• Medical Assistant certification (CMA, RMA, or equivalent) or relevant clinical experience
• Experience with electronic health record (EHR) systems
• Previous experience in a physician office or behavioral health setting

Responsibilities

• Greet patients and create a welcoming, professional environment
• Schedule appointments, manage cancellations, and coordinate follow-ups
• Answer incoming calls and respond to patient inquiries in a timely manner
• Verify patient demographics, insurance, and required documentation
• Maintain accurate patient records and ensure compliance with privacy regulations
• Support overall front office workflow and patient flow
• Prepare patients for visits, including rooming and obtaining vital signs
• Document patient information, histories, and visit details in the EHR
• Assist providers with basic clinical tasks and procedures as needed
• Manage patient intake and ensure all required documentation is completed
• Support prescription refill requests and prior authorizations as directed
• Maintain exam rooms, supplies, and clinical equipment