Medical Assistant, Full-Time

American Family Care•Athens, AL

About The Position

American Family Care is seeking a Medical Assistant to support clinical care, patient service, insurance verification, and front-desk operations in a fast-paced urgent care setting. The role includes triaging patients, collecting clinical information and specimens, performing point-of-care testing, assisting with procedures, registering patients, verifying insurance, and maintaining accurate medical and payment records. Medical Assistants also educate patients, provide discharge instructions, support clinic compliance and infection-control practices, and help maintain a collaborative, patient-first environment. The position requires full availability, including evenings and weekends, and the ability to float to nearby centers as needed. The work environment involves prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, and occasional lifting of up to 25–30 pounds. The expected pay range is $18–$21 per hour. Final compensation depends on experience, certifications, education, and geographic location. AFC also offers a competitive benefits package and advancement opportunities, which vary by employment status.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national Medical Assistant certification at hire, such as CMA, RMA, CCMA, or equivalent.
  • At least one year of experience with insurance verification and patient registration.
  • Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
  • Proven venipuncture and specimen-collection skills.
  • Ability to pass a drug screen and criminal background check as a condition of employment.
  • Full availability, including evenings and weekends, and ability to float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience is highly valued.
  • EMR proficiency; Experity is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients; collect vital signs and medical histories.
  • Perform venipuncture, specimen collection, and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients and verify insurance eligibility and financial responsibility.
  • Collect co-pays, reconcile payment logs, and maintain accurate EMR records.
  • Educate patients about clinical procedures and financial expectations; provide clear discharge instructions and de-escalate concerns professionally and empathetically.
  • Participate in daily huddles.
  • Maintain compliance logs, including crash-cart and refrigerator-temperature logs.
  • Support infection-control and HIPAA standards.
  • Work evenings and weekends and float to nearby centers as needed.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Advancement opportunities; benefits and advancement offerings vary by full-time, PRN, or part-time status.
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