Medical Assistant, Full-Time

American Family Care•Gadsden, AL

About The Position

American Family Care (AFC) is hiring a full-time Medical Assistant to support clinical care, patient service, front-desk operations, and insurance verification in a fast-paced urgent care clinic. Medical Assistants help keep the center operating smoothly while providing compassionate care and ensuring services are accurately documented and paid for. The role includes greeting and triaging patients, collecting vital signs and histories, performing venipuncture and CLIA-waived point-of-care testing, and assisting with minor procedures and other treatments. It also involves patient registration, insurance eligibility verification, determining financial responsibility, collecting co-pays, maintaining payment records and accurate electronic medical records, and explaining clinical procedures and financial expectations to patients. Medical Assistants participate in daily team huddles, maintain compliance logs, and support infection-control and HIPAA standards. The position requires full availability, including evenings and weekends, and the ability to float to nearby centers as needed. Applicants must pass a drug screen and criminal background check as a condition of employment. The stated pay range is $17.50–$20.50 per hour; final compensation depends on experience, certifications, education, and geographic location. Benefits and advancement opportunities vary by employment status.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
  • Proven venipuncture and specimen-collection skills.
  • Ability to pass a drug screen and criminal background check as a condition of employment.
  • Full availability, including evenings and weekends, and ability to float to nearby centers as needed.
  • Ability to work in a fast-paced urgent care environment and comply with strict personal protective equipment (PPE) practices.

Nice To Haves

  • Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred.
  • At least one year of experience with insurance verification and patient registration preferred.
  • Urgent care or emergency room experience highly valued.
  • Electronic medical record proficiency; Experity preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients; collect vital signs and medical histories.
  • Perform venipuncture, specimen collection, and CLIA-waived point-of-care testing, including tests for COVID, flu, strep, glucose, A1C, and urinalysis.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients and verify insurance eligibility.
  • Determine patient financial responsibility, collect co-pays, and reconcile payment logs.
  • Maintain accurate electronic medical records.
  • Educate patients about clinical procedures and financial expectations; provide clear discharge instructions and de-escalate concerns professionally and empathetically.
  • Participate in daily huddles.
  • Maintain compliance logs, including crash-cart and refrigerator-temperature logs.
  • Support infection-control and HIPAA standards.
  • Float to nearby centers as needed.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Advancement opportunities; benefits and advancement opportunities vary by full-time, PRN, or part-time status.
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